Who is the Super Administrator

The Super Administrator role on your account is responsible for all account related functions. Administrators can help with setup of the account but are unable to assist with account related decisions.

There is a single Super Administrator on your account. The person opening the account is automatically assigned the role. This person can reassign the role and responsibilities to another user at any time.

Changing your Super Administrator

Your current Super Administrator can assign their role to another user following these steps:

1. Account Settings > Account
2. Click on Change under the Super Administrator heading.
3. Select the new Super Administrator from the drop down list.
4. Confirm the change by selecting Change Super Administrator

In exceptional circumstances where your Super Administrator is unable to make this change, a customer representative writing from a company domain email address should email us at accounts@giftaidrecorder.co.uk